Privacy Policy

Updated: 25/03/2026

Overview

This document explains what data is collected in connection with TCGCOV LTD services. It also explains how we use that data, where we store it, and how we protect it.

In short: To provide you with our services (ordering cards and accessories), we need to process some of your data. We will always ask for your consent before using your data for anything other than fulfilling your orders. To uphold our contract with you, we share limited data with our Trusted Partners, such as Wix, Stripe, and PayPal. We will not share your data with third parties for advertising purposes. We are a family-run business and we treat your data with the same respect we give our own.

Who We Are

TCGCOV LTD (“We”) are committed to protecting and respecting your privacy. For the purpose of the Data Protection Act 2018 and the GDPR, the data controller is TCGCOV LTD, Coventry, UK.

Company Number: 17093902
Website: www.tcgcov.uk
Email: support@tcgcov.uk
Phone: 07827 429685

Information We Collect

When you use TCGCOV LTD services, we may collect the following data:

• Your name and surname.

• Your email address and contact number.

• Your delivery and billing address.

• Your IP address and geographical location (collected automatically via Wix).

• Details of your purchases and interactions with our store.

Payment Details: We do not receive or store your actual credit/debit card details. All payments are handled securely by our payment processors (Wix Payments, Stripe, or PayPal). We only receive confirmation that the transaction was successful.

How Your Information is Used

Your data is used for the following:

• To carry out our obligations arising from any orders you place.

• To provide you with marketing information (newsletters/new set drops) only if you have opted in.

• To notify you about changes to our services or pre-order arrivals.

• For tax, legal, and accounting purposes (HMRC requires us to keep order records for 6 years).

Trusted Partners

To fulfill your order, we share the minimum necessary data with:

• Hostinger.com: Our website platform.

• Payment Processors: Stripe, PayPal.

• Shipping Partners: Royal Mail or Evri (to print your postage labels).

• Google: For basic website analytics to see how people find our shop.

Protecting Children

By agreeing to our Terms and Conditions, you confirm you are over 16. We do not knowingly collect data from anyone under 16 without parental consent. If you are a parent and have concerns, please contact us at the email address provided above.

Your Rights

You have the right to:

• Access a copy of the data we hold on you.

• Request that we correct any incorrect data.

• Request that we delete your data (unless we are legally required to keep it for tax purposes).

• Withdraw your consent for marketing at any time by clicking "Unsubscribe."

Changes to this Policy

We may update this policy occasionally to reflect changes in our business or UK law. The "Last Updated" date at the top will reflect the most recent version.